General business principles
The Ultranav General business principles drive the behaviour expected of every employee in Ultranav in the conduct of its business at all times.
All Ultranav stakeholders, be they employees, customers, suppliers, the community or the competition, are invited to raise their doubts and/or make whistleblowing reports on the activities undertaken by our organisation.
All information reported will be treated in a confidential manner. The Ultranav Ethical Committee will critically evaluate all incoming reports and address issues according to our principles.
How to access our whistleblower platform
Our whistleblowing site is operated in partnership with Gestión Social, an independent third-party contractor that guarantees the privacy or the anonymity of your report and any information transmitted through this website.
“A partner you can trust”
Ultranav history started in 1960 in Chile, when Captain Albert von Appen, after having founded a ship agency company in 1952 called Ultramar, initiated ship owning activities with a small gas carrier of just 90 cbm.
During years of diversification and international growth, Ultranav has had a value-based culture as one of the core pillars of our sustainability.
We are focused on providing efficient, safe and environmentally friendly maritime transportation services to the mutual benefit of our customers, employees and all relevant stakeholders. We aspire to be a partner you can trust.
We aim to provide maritime transport in bulk in segments and niches in which we can develop long-term sustainable competitive advantages by adding value to our customers and focusing on customers who value long-term relationships of mutual benefits. Ultranav is a specialised and flexible organisation with a strong culture of service managed by qualified professionals committed to the development of our customers.
Our business principles
Business integrity and compliance
Ultranav insists on honesty, integrity and fairness in all aspects of our business and we expect the same in our relationships with all those with whom we do business.
Ultranav employees must avoid conflicts of interest between their private activities and their part in the conduct of company business. Employees must also declare to their superior any situation that may endanger the objectivity to act in line with the interests of Ultranav. We comply with all applicable laws and regulations of the countries in which we operate.
Anti-bribery and corruption
We are especially committed to a strict compliance worldwide with relevant laws prohibiting bribery, defined as “any conduct to influence the decision-making of public officials, government authorities or to an employee, agent, partner or other auxiliary person of a third party in the private sector – be it directly or through agents or other intermediaries – with the purpose of securing an undue action or advantage”. No Ultranav employee at any level may offer, promise, authorize or give anything of value to any public official in any country, or to any third party in the private sector, in order to gain any improper business advantage of any kind. Nor may any employee solicit or accept any form of bribe from any person.
We are furthermore committed to the elimination of facilitation payments, defined as “small value payments or gifts (e.g. cigarettes, soft drinks, cash or other items of value) to low-level public officials in order for him or her to perform a task that the payer is already entitled to receive.”
However, we recognise a very limited exception in certain parts of the world where facilitation payments are lawful, where for extraordinary circumstances a payment appears unavoidable in order to obtain something to which we already have a legal entitlement.
In that case, when a public official abuses his/her public position by requesting something of value that is not clearly grounded in law, and the request or solicitation is made in such terms that it causes Ultranav employees to fear that a retaliatory action or an evil will be caused by not complying, employees are allowed to comply with such solicitation or request, provided such response is adequately documented, approved by a superior and reported to the Compliance Department. As a member of Maritime Anti-Corruption Network (MACN), in Ultranav we fight for a maritime industry free of corruption that enables fair trade to the benefit of society at large, in that respect we are committed to resist, record and report any request of a facilitation payment.
Ultranav employees shall not accept or offer gifts, hospitality, promotional benefits or other expenditure that may undermine the recipient’s integrity during execution of business or influence negotiations in an unethical, inappropriate or illegal manner. Offering or accepting reasonable hospitality, promotional benefits or similar business activities or expenditures within recognized practice or industry norms are permitted, but, as much in the case of facilitation payments, should be reported to and be approved by a superior.
Economics and competition
Long-term profitability is essential to achieve our business goals and to our continued growth. It supplies the necessary resources for the continuing investment required to renew and develop our fleet and services, in order to meet or exceed our customers’ expectations. Without a strong financial foundation, it would not be possible to fulfil our responsibilities with our stakeholders.
Ultranav supports free enterprise. We seek to compete fairly and ethically and within the framework of applicable competition laws.
Ultranav is committed to the protection of the environment and supports the precautionary principle by avoiding materials and methods posing environmental and health risks as far as reasonably practicable.
We run our business operations in accordance with internationally recognized environmental management standards as a minimum and aim for continuous improvement of our environmental awareness.
We work towards a continual drive to reduce air emissions and prevent damage to the marine environment in a lifecycle perspective.
Workplace and safety
Ultranav encourages a safe, clean and open work environment. Harassment or behaviour that may be perceived as threatening or disrespectful is unacceptable. The Company prohibits discrimination against employees, shareholders, directors, customers and suppliers on account of gender, race, religion, age, disability, sexual orientation, nationality, political opinion, or social origin. All employees shall assist in creating a work environment free from such discrimination. Workplace diversity at all levels is encouraged.
All persons shall be treated with dignity and respect and they shall not be unreasonably interfered with in the conduct of their duties and responsibilities.
At Ultranav we place safety first in everything we do, every single day and around the clock. Safety is part of Ultranav mind-set. Ultranav has a systematic approach to health and safety management in order to achieve continuous performance improvement.