Ultranav

A partner
you can trust

Whistleblower platform

We invite all stakeholders to
raise any doubts about activities
undertaken by our organisation

General business principles

The Ultranav General business principles drive the behaviour expected of every employee in Ultranav in the conduct of its business at all times.

All Ultranav stakeholders, be they employees, customers, suppliers, the community or the competition, are invited to raise their doubts and/or make whistleblowing reports on the activities undertaken by our organisation.

All information reported will be treated in a confidential manner. The Ultranav Ethical Committee will critically evaluate all incoming reports and address issues according to our principles.

How to access our whistleblower platform 

Our whistleblowing site is operated in partnership with Gestión Social, an independent third-party contractor that guarantees the privacy or the anonymity of your report and any information transmitted through this website.

“A partner you can trust”

Our values

Ultranav history started in 1960 in Chile, when Captain Albert von Appen, after having founded a ship agency company in 1952 called Ultramar, initiated ship owning activities with a small gas carrier of just 90 cbm.

During years of diversification and international growth, Ultranav has had a value-based culture as one of the core pillars of our sustainability.

Excellence

We seek to contribute competitiveness to our customers by anticipating and meeting their needs

We encourage creativity and innovation, introducing solutions that are beyond the ordinary

We strive to continuously improve the quality and effectiveness of services rendered

Passion

We believe that personal commitment and work well done makes a difference

We challenge ourselves to create value and exceed customers’ expectations

We are passionate about our work and our company

Integrity

We act in an ethical manner, focused on sustainability and safeguarding our reputation

We encourage personal and professional development and a fair balance between work and private life

We promote team spirit in a multicultural environment, without discrimination of any kind

Safety

We are committed to developing and stimulating a safe working culture onboard ships and ashore

We place safety first, to keep health, life, environment, cargoes and assets free of risks

We believe that safety is an integral part of our mindset and key to our business success

Our business

We are focused on providing efficient, safe and environmentally friendly maritime transportation services to the mutual benefit of our customers, employees and all relevant stakeholders. We aspire to be a partner you can trust.

We aim to provide maritime transport in bulk in segments and niches in which we can develop long-term sustainable competitive advantages by adding value to our customers and focusing on customers who value long-term relationships of mutual benefits. Ultranav is a specialised and flexible organisation with a strong culture of service managed by qualified professionals committed to the development of our customers.

Our business principles

Business integrity and compliance

Ultranav insists on honesty, integrity and fairness in all aspects of our business and we expect the same in our relationships with all those with whom we do business.

Ultranav employees must avoid conflicts of interest between their private activities and their part in the conduct of company business. Employees must also declare to their superior any situation that may endanger the objectivity to act in line with the interests of Ultranav. We comply with all applicable laws and regulations of the countries in which we operate.

Anti-bribery and corruption
We are especially committed to a strict compliance worldwide with relevant laws prohibiting bribery, defined as “any conduct to influence the decision-making of public officials, government authorities or to an employee, agent, partner or other auxiliary person of a third party in the private sector – be it directly or through agents or other intermediaries – with the purpose of securing an undue action or advantage”. No Ultranav employee at any level may offer, promise, authorize or give anything of value to any public official in any country, or to any third party in the private sector, in order to gain any improper business advantage of any kind. Nor may any employee solicit or accept any form of bribe from any person.

We are furthermore committed to the elimination of facilitation payments, defined as “small value payments or gifts (e.g. cigarettes, soft drinks, cash or other items of value) to low-level public officials in order for him or her to perform a task that the payer is already entitled to receive.”

However, we recognise a very limited exception in certain parts of the world where facilitation payments are lawful, where for extraordinary circumstances a payment appears unavoidable in order to obtain something to which we already have a legal entitlement.

In that case, when a public official abuses his/her public position by requesting something of value that is not clearly grounded in law, and the request or solicitation is made in such terms that it causes Ultranav employees to fear that a retaliatory action or an evil will be caused by not complying, employees are allowed to comply with such solicitation or request, provided such response is adequately documented, approved by a superior and reported to the Compliance Department. As a member of Maritime Anti-Corruption Network (MACN), in Ultranav we fight for a maritime industry free of corruption that enables fair trade to the benefit of society at large, in that respect we are committed to resist, record and report any request of a facilitation payment.

Ultranav employees shall not accept or offer gifts, hospitality, promotional benefits or other expenditure that may undermine the recipient’s integrity during execution of business or influence negotiations in an unethical, inappropriate or illegal manner. Offering or accepting reasonable hospitality, promotional benefits or similar business activities or expenditures within recognized practice or industry norms are permitted, but, as much in the case of facilitation payments, should be reported to and be approved by a superior.

Economics and competition

Long-term profitability is essential to achieve our business goals and to our continued growth. It supplies the necessary resources for the continuing investment required to renew and develop our fleet and services, in order to meet or exceed our customers’ expectations. Without a strong financial foundation, it would not be possible to fulfil our responsibilities with our stakeholders.

Ultranav supports free enterprise. We seek to compete fairly and ethically and within the framework of applicable competition laws.

 

Environment

Ultranav is committed to the protection of the environment and supports the precautionary principle by avoiding materials and methods posing environmental and health risks as far as reasonably practicable.

We run our business operations in accordance with internationally recognized environmental management standards as a minimum and aim for continuous improvement of our environmental awareness.

We work towards a continual drive to reduce air emissions and prevent damage to the marine environment in a lifecycle perspective.

Workplace and safety

Ultranav encourages a safe, clean and open work environment. Harassment or behaviour that may be perceived as threatening or disrespectful is unacceptable. The Company prohibits discrimination against employees, shareholders, directors, customers and suppliers on account of gender, race, religion, age, disability, sexual orientation, nationality, political opinion, or social origin. All employees shall assist in creating a work environment free from such discrimination. Workplace diversity at all levels is encouraged.

All persons shall be treated with dignity and respect and they shall not be unreasonably interfered with in the conduct of their duties and responsibilities.

At Ultranav we place safety first in everything we do, every single day and around the clock. Safety is part of Ultranav mind-set. Ultranav has a systematic approach to health and safety management in order to achieve continuous performance improvement.

Maritime Anti-Corruption Network

The Maritime Anti-Corruption Network (MACN) is a global business network working towards the vision of a maritime industry free of corruption that enables fair trade to the benefit of all..

Trace

TRACE is a non-profit business association providing anti-bribery compliance support and shared-cost third party risk management solution.

Management

Meet the Management Team and the Board of Directors.

Ultranav Group

Ultrabulk is part of the large and diversified shipping group Ultranav, which was founded in Chile in 1960 by Captain Albert von Appen. Ultranav now has offices in 15 countries.

Specialised services

Special cargo? We are specialists in tailor-made transportation and cargo handling solutions.

How we work

Our teams go beyond borders, so no matter where in the world you are, we are ready to assist on any marine transportation need you have.